Frequently Asked Questions
Leaders across capital projects, operations, and transformations ask similar questions when delivery becomes complex. These answers bring clarity to the disciplines that restore alignment, momentum, and execution under pressure.
Core Concepts
What is Decision Drag
Decision Drag is the friction between knowing and doing - the delays, misalignment, and rework that slow delivery, erode trust, and cloud judgment.
What is Decision Flow
Decision Flow is the discipline of seeing clearly, thinking together, and deciding well under pressure so decisions become clear, coordinated, and fast.
What is Integrated Intelligence
Integrated Intelligence aligns Human, System, and Machine Intelligence to improve decision quality, accelerate learning, and create coherence in high stakes environments.
Delivery Challenges
What causes slow or inconsistent decision making
Most delays come from misalignment - unclear problems, competing interpretations, risk aversion, or teams lacking a shared picture of reality.
How do you measure decision quality
Crux measures decision quality using Decision Latency, On-Time Decision Rate, Predictability Index, and Decision Integrity.
What is the real cost of delayed decisions
Delayed decisions drive rework, increase risk, inflate programme burn, and reduce predictability. This is the Decision Tax.
How do I know if my organisation has Decision Drag
Common signs include decisions bouncing between teams, repeated meetings on the same issue, fragmented interpretations, slow progress despite high effort, and high rework.
Crux Method and Coaching
What is the CRUX Method
The CRUX Method is a four part discipline - Clarity, Reality, Uncover, eXecute - that helps leaders move from uncertainty to action.
When should I use a Decision Lab
Use a Decision Lab when alignment is lost, momentum stalls, or teams face a critical decision but cannot reach clarity or agreement quickly.
What does Crux Coaching help leaders do
Crux Coaching helps leaders think clearly under pressure, decide with confidence, reset focus quickly, and build teams that take ownership.
How long does it take to improve decision making
Meaningful improvements can occur within days through Decision Labs, with systemic gains appearing within weeks to months.
Crux AI
What does Crux AI actually do
Crux AI makes decision quality visible, measurable, and improvable by revealing misalignment, spotting risk earlier, and strengthening decision discipline.
How is Crux AI different from dashboards
Dashboards show what happened. Crux AI shows how decisions are made and where quality breaks down, making performance predictable.
What data does Crux AI require
Crux AI requires minimal input - decision descriptions, ownership, timing, and alignment signals - without intrusive monitoring.
Does Crux AI replace human judgment
No. Crux AI augments human judgment by extending situational awareness and helping teams learn faster from every decision.
Fit and Next Steps
Who is Crux Performance® for
Crux works with senior leaders running high stakes delivery in capital projects, infrastructure, transformations, defence, energy, healthcare, and complex operations.
How do we start working together
Most organisations begin with a Decision Lab or Crux Diagnostic, followed by Coaching, Crux AI, or the Decision Operating System depending on their needs.