Question 1

What happens after I submit an application?

Accepted Answer

We review your challenge and schedule a diagnostic conversation. Crux assesses your situation, identifies the decision constraints affecting performance, and recommends the right starting point: Decision Lab, Coaching, or Crux AI.

Question 2

How do I know if my challenge is right for Crux?

Accepted Answer

If decisions are slow, unclear, bouncing, or not sticking, Crux can help. We support capital projects, defence, infrastructure, regulated environments, manufacturing, and complex operations where decision quality directly impacts delivery.

Question 3

How quickly can you start if the situation is urgent?

Accepted Answer

Decision Labs can begin within days. Coaching and Crux AI onboarding typically start within 1-2 weeks, depending on scope and confidentiality requirements.

Question 4

Do you only work with large organisations?

Accepted Answer

Crux works with complexity, not scale. We support executive teams and project leaders across major programmes, alliances, SMEs delivering critical infrastructure, and organisations navigating high-stakes change.

Question 5

What do we need to prepare before engaging Crux?

Accepted Answer

Very little. Crux works from reality, not presentation. Bring the challenge, the decision owners, and your best current judgment. No polished reports or decks are required.